Healthcare Provider Scales Telemedicine
How National Healthcare Network scaled from 10K to 100K patients with HIPAA-compliant secure streaming
About National Healthcare Network
National Healthcare Network is a leading integrated healthcare provider serving 5 million patients across 15 states. With 200+ medical centers and 8,000+ physicians, they pioneered telemedicine adoption.
- Sector: Healthcare
- Patients Served: 5M+
- Physicians: 8,000+
- Locations: 15 states
The Challenge
They needed to scale telemedicine from 10K to 100K+ patients while maintaining HIPAA compliance, security, and performance. Their existing platform had security concerns, limited scalability, and couldn't support complex video consultations with shared medical records.
The Solution
WAVE's HIPAA-compliant infrastructure with end-to-end encryption provided secure, scalable telemedicine. Integration with EHR systems enabled physicians to reference patient records during consultations. Automatic audit logs ensured compliance.
Results & Impact
Patient Care
- • 40% reduction in no-show rates
- • 30% improvement in treatment adherence
- • 25% faster diagnosis time
- • 95% patient satisfaction
Operational Efficiency
- • 10x growth to 100K+ patients
- • 50% reduction in clinic visits
- • 45% improvement in physician productivity
- • Seamless EHR integration
Financial Results
- • $5M annual cost savings
- • 60% increase in patient revenue
- • $8M reduction in ED visits
- • 4-month ROI
Security & Compliance
- • Full HIPAA compliance
- • End-to-end AES-256 encryption
- • Automated audit logging
- • Zero security incidents
"WAVE enabled us to scale telemedicine from thousands to hundreds of thousands of patients while maintaining the highest security standards. Our physicians trust the platform, patients prefer the convenience, and our compliance team sleeps well at night. It's transformed our delivery model."
Dr. Jennifer Lee
Chief Medical Officer
National Healthcare Network
Ready to Transform Healthcare Delivery?
Secure, scalable, HIPAA-compliant telemedicine with WAVE